Currently, there is no veterinary clinic in the immediate city of Karlsruhe that offers a traditional 24-hour service. As a specialized Small animal center in Karlsruhe-Durlach However, we have adapted our structures in such a way that we close the gap in emergency care: We are at 365 days a year from 7:00 am to 10:00 pm Available for acute cases. Thanks to our modern equipment (CT, digital X-ray, laboratory), we offer hospital-standard diagnostics and surgery directly on site.

Emergency veterinary fees are strictly regulated by law through the German Veterinary Fee Schedule (GOT). The following costs apply to each visit outside of regular office hours:

Emergency service flat rate: Unique €50 (plus VAT) per visit.

Increased fee rate: The services provided during emergency service must at least meet the double set Additional charges will apply (up to a maximum of four times the standard rate in cases of extreme complexity). We place great importance on transparency and will inform you of the anticipated costs before any major procedures.

An emergency exists whenever permanent damage or death of the animal is imminent without immediate assistance. Typical signs include:
– Shortness of breath: Panting with a blue-colored tongue or pumping lateral breathing.
– Suspected gastric torsion: Bloated, hard abdomen and unsuccessful gagging (especially in large dogs).
– Poisonings: Ingestion of poisoned bait, chocolate, grapes, or chemicals.
– Accidents: Severe bleeding, bone fractures or loss of consciousness after car accidents or falls from windows.
– Urinary problems: If a cat (especially a male cat) unsuccessfully tries to urinate, when in doubt: Call us on 0721 75088610, We will assess the situation for you over the phone.

In an emergency, you don't need a fixed appointment like in regular office hours. However, a Advance telephone registration is mandatory. Your call will enable us to:
1. Assess the urgency (triage) already on the phone.
2. Operating rooms, ventilators or diagnostic teams (e.g. for a CT) prepare.
3. To inform you whether we currently have free capacity or whether a life-threatening operation is currently tying up all resources.

Yes, our team at the Karlsruhe-Durlach Small Animal Clinic specializes in the treatment of dogs, cats and small pets (Rabbits, guinea pigs, hamsters, rats) are specialized. Especially with small pets, every hour counts in an emergency, as these animals often hide pain for a long time and their circulatory system is very unstable.

In the emergency service, we work according to the principle of... medical urgency (triage). This means that an animal with respiratory distress or internal bleeding will always be treated before an animal with an ear infection, even if the latter arrives later. We ask for your understanding that there may be waiting times on weekends or holidays, as we provide the necessary care to every patient.

To expedite the treatment, please bring the following documents with you (if readily available):
– Pet passport / vaccination certificate of the animal.
– Information about current medications, which the animal receives.
– In case of suspected poisoning: packaging or residues of the ingested substance.
– Existing X-ray images or laboratory results, if the animal is already receiving treatment for the same issue.