Dear patient owners,
The situation comes to a head . With the spread of the infections, the risk increases - not only among the population, but above all with us and our team. After all, it is we who are (potentially) infected people in close physical contact as part of the medical treatment of their darling. The Robert Koch Institute therefore recommends that you reduce contact with other people to the bare essentials if you suspect. The danger of infecting others is too great.
The solution: use video consultation
To care for the loved ones of these (potentially) infected or sick patients, video communication, as described in our blog, is a simple and, above all, safe solution for all parties. By using video consultations, we can also treat animals owned by owners in quarantine and at the same time protect ourselves from infection. The Arndt Small Animal Center is therefore offering you a VIDEO CONSULTATION in this acute crisis situation. The solution has been provided to our team and is ready to use. All you need is to install the apps mentioned on your cell phone.
For existing customers , we can offer a video consultation - this means that if you have any questions via Google Hangout (what this is and how much it costs will follow shortly), you have the opportunity to have problems or potential illnesses with your pet examined by a veterinarian via video chat without having to come to the consultation beforehand.
You just need to have a cell phone (Android or iOS) and install the following app:
To register for an appointment for the video consultation:
appointment here . Please use the patient's name stored in our records. Please also use the email address you used to install the Google Hangouts app.
We will confirm the appointment by email and then call you via Google Hangout at the email address provided. video consultation on your mobile phone with Google Hangout installed .
The call is usually free of charge via the Internet – depending on your Internet access – only the veterinary consultation is billed as shown above:
Register an appointment with Dr. Horst Dieter Krause:
Please contact Dr. Krause only select an appointment if you are already a regular customer.
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