New: video consultation

Dear patient owners,

the situation is getting worse . As infections spread, the risk of becoming infected also increases - not only among the population, but especially among us and our team. After all, it is we who are in close physical contact with (potentially) infected people as part of your loved one's medical treatment. The Robert Koch Institute therefore recommends reducing contact with other people to the bare minimum if an infection is suspected. The risk of infecting others is too great.

The solution: use video consultations

To care for the loved ones of these (potentially) infected or sick patients, video communication, as described in our blog, is a simple and, above all, safe solution for all parties. By using video consultations, we can also treat animals owned by owners in quarantine and at the same time protect ourselves from infection. The Arndt Small Animal Center is therefore offering you a VIDEO CONSULTATION in this acute crisis situation. The solution has been provided to our team and is ready to use. All you need is to install the apps mentioned on your cell phone.

for existing customers Google Hangout , you have the opportunity to come to the consultation via video chat without having to go to the consultation beforehand Have it examined by a vet.

You just need to have a cell phone (Android or iOS) and install the following app:

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To register for an appointment for the video consultation:

appointment request here - please use the name of the patient owner, which is stored in our file. And please also use the email that you used to install the Google Hangout app.

We will confirm the appointment by email and then call you via Google Hangout at the email address provided. video consultation on your mobile phone with Google Hangout installed .

The call is usually free via the Internet - depending on your Internet access - only the veterinary consultation is billed as shown above:

Register an appointment with Dr. Horst Dieter Krause:

Please contact Dr. Krause only select an appointment if you are already a regular customer.

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